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Answers to your questions!

How can I accumulate trips?
What kind of transaction can move my meter up?
I was a member of the Acadian Passport program. Do I have to create a new profile?
I already have an online ticketing account. Do I have to create a new profile?
Can I add a ticket bought before the program started (April 2010) to my Express Meter?
Does Express Meter have an expiry date?
Can I add tickets I buy in person to the Express Meter?
How is my free one-way ticket issued to me?
What is the maximum value of my free one-way ticket?
How can I use my promotional code to obtain my free one-way ticket?
General conditions

How can I accumulate trips?

By purchasing 10 one-way or round-trip Acadian tickets on our website. Only adult, student, Club 60+ and children aged 5 to 12 fare tickets count toward purchases.

 

What kind of transaction can move my meter up?

Only purchases of one-way or round-trip tickets for adult, student, Club 60+ and children aged 5 to 12 fares made on our website can move your meter up.

 

I was a member of the Acadian Passport program. Do I have to create a new profile?

No. You don’t have to create a new profile. Starting now, your Acadian Passport account has been switched to an Express Meter account and every one-way or return ticket on our website will move your meter up.

 

I already have an online ticketing account. Do I have to create a new profile?

No. Your Acadian Passport account was automatically switched to an Express Meter and every one-way or round-trip ticket on our website will move your meter up.

 

Can I add a ticket bought before the program started (April 2010) to my Express Meter?

Only tickets purchased on our website since the new program went online are eligible to move your meter up.

 

Does Express Meter have an expiry date?

To count toward a free one-way ticket, travel units accumulated by the meter must have been made during 12 months.
As a result, a round-trip ticket purchased on April 4, 2010 yields one travel unit that will be valid on the meter until 11:59 p.m. (Eastern Time) on April 3, 2011.

 

Can I add tickets I buy in person to the Express Meter?

No. Only tickets purchased online can move your meter up.

 

How is my free one-way ticket issued to me?

The day your meter reaches 10 online ticket purchases, you will receive a promotional code that will enable you to purchase a free one-way ticket on our website.

 

What is the maximum value of my free one-way ticket?

You can exchange your promotional code against a one-way ticket to any destination, but only through the Acadian online ticket office.

 

How can I use my promotional code to obtain my free one-way ticket?

To exchange your promotional code, go to www.acadianbus.com, purchase a ticket and enter the promotional code you received in the designated field when you pay for the ticket.

 

General conditions

After purchasing 10 one-way or round-trip tickets online, the member receives a promotional code by email that entitles him to a one-way ticket to any destination served by the carrier.

This offer is only valid and only applies for purchases made online on the Acadian website; it is not valid in bus terminals or in the carrier’s agencies.

To receive a free one-way ticket, the customer must have accumulated travel units in his meter during the last 12 months.

For example, a round-trip ticket purchased on April 4, 2010 yields one travel unit that will be valid on the meter until 11:59 p.m. (Eastern Time) on April 3, 2011.

Only tickets at adult, student, Club 60+ and children aged 5 to 12 fares count toward purchases. Tickets for children aged 0 to 4 years are excluded.

One eligible ticket equals one travel unit:
-A round-trip ticket yields one travel unit
-A one-way ticket yields one travel unit

The free one-way ticket may only be used on the Acadian network.

If the customer purchases ten tickets that satisfy the promotion regulations, he will receive an email inviting him to redeem his free ticket without delay.

Once the ticket is issued, it can be used at any time and on any date, in accordance with the conditions set by the carrier.

The free one-way ticket is not exchangeable or redeemable for equivalent value in money.

Acadian reserves the right to end this promotion at any time after December 31, 2011. In this case, Acadian will notify all its program members and all participants in the promotion by electronic mail at least 30 days in advance.

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